PowerMap Privacy Policy

1. Purpose of This Privacy Policy

The purpose of this Privacy Policy is to explain, in clear terms, what information we collect about you, why we collect it, how we use it, who we may share it with, how long we keep it, and the rights you have in relation to your personal data.

We are committed to protecting your privacy and handling your personal data responsibly, lawfully, fairly, securely, and transparently.

2. Our Role

For most PowerMap Services, PowerMap Tech acts as a Data Controller. This means we determine why and how your personal data is collected and processed.

In limited cases, where we process information strictly on behalf of a partner, business customer, service provider, or third-party organization under a written agreement, we may act as a Data Processor. Where this applies, we process such data only in line with the lawful instructions of the relevant Data Controller and applicable data protection laws.

3. Information We Collect

We collect only the information reasonably necessary to provide, operate, improve, secure, and personalize PowerMap.

The categories of information we may collect include:

a. Identity and Account Information

This may include your name, username, email address, phone number, password or login credentials, profile picture, account preferences, and any other information you provide when creating or managing a PowerMap account.

b. Contact Information

This may include your email address, phone number or other contact details you provide when you contact us, join a waitlist, request support, submit feedback, participate in campaigns, or communicate with us.

c. Location Information

PowerMap is location-based, so we may collect location-related data to provide core product features. This may include your selected location, area, city, approximate location, GPS-based location where you grant permission, IP-based location, or coordinates associated with a power report, Discover listing, Power Card, or location search.

You can control certain location permissions through your browser, device, or application settings. Some PowerMap features may not function properly if location access is disabled.

d. Power Availability Reports and Community Updates

When you submit a power update, Feed post, report, comment, rating, or other community contribution, we may collect the information you provide, including the location or area reported, power status, time of update, text, images, media, reactions, and related metadata.

Please note that some PowerMap features are community-facing. This means that certain updates you submit may be visible to other users, especially where they are intended to support public power availability awareness.

e. Power Card Information

When you generate, customise, download, or share a Power Card, we may process the location, estimated power availability data, display name, timestamp, area information, and sharing-related metadata associated with that Power Card.

f. Discover and Place Interaction Data

When you use the Discover feature, we may process information about places you search for, view, save, report, or interact with. This may include workspaces, cafés, fuel stations, viewing centers, or other public locations listed on PowerMap.

g. Device, Browser, and Usage Data

We may automatically collect technical information when you use PowerMap, including your IP address, browser type, device type, operating system, device identifiers, referral source, pages viewed, features used, actions taken, session duration, crash logs, error reports, and other diagnostic information.

h. Communications and Support Data

If you contact us for support, feedback, complaints, business inquiries, partnerships, or general communication, we may collect your name, contact details, message content, attachments, and any other information required to respond to you.

i. Marketing and Campaign Data

If you join a waitlist, subscribe to updates, participate in a campaign, respond to surveys, or engage with our marketing channels, we may collect your contact details, preferences, responses, campaign interactions, and consent status.

j. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to remember your preferences, understand how users interact with PowerMap, improve performance, measure campaigns, and keep the platform secure.

4. How We Collect Your Data

We collect personal data in the following ways:

• Directly from you when you create an account, submit a report, use the Feed, generate a Power Card, fill out a form, contact us, join a waitlist, participate in a campaign, or provide feedback.
• Automatically when you use our website, application, platform features, or other Services.
• From your device or browser, where permissions allow, including location, device, browser, cookie, and analytics information.
• From third parties, where necessary, such as analytics providers, hosting providers, authentication providers, map/location service providers, communications platforms, or business partners who support the operation of PowerMap.

5. How We Use Your Personal Data

We may use your personal data for the following purposes:

• To provide, operate, and maintain PowerMap.
• To show estimated electricity availability in different areas.
• To enable users to submit, view, and share power updates.
• To support Feed, Power Card, Discover, location search, and community reporting features.
• To personalise your experience and make PowerMap more useful to you.
• To improve the accuracy, coverage, reliability, and performance of PowerMap.
• To verify, review, moderate, or remove reports, posts, or content that may be inaccurate, abusive, misleading, unlawful, or harmful.
• To communicate with you about your account, support requests, product updates, campaigns, partnerships, or service-related notices.
• To analyse usage trends, measure platform performance, troubleshoot bugs, and improve our Services.
• To protect the safety, security, integrity, and availability of PowerMap.
• To prevent fraud, misuse, spam, unauthorised access, or abuse of the platform.
• To comply with legal, regulatory, tax, audit, security, or reporting obligations.
• To enforce our Terms and Conditions, community rules, or other applicable policies.

6. Lawful Basis for Processing Personal Data

We will only process your personal data where we have a lawful basis to do so under applicable data protection laws.

Depending on the context, we may rely on one or more of the following lawful bases:

• Consent: Where you have given us permission to process your data for a specific purpose, such as location access, marketing communications, cookies, or optional product features.
• Contractual Necessity: Where processing is necessary to provide PowerMap Services to you or take steps at your request before providing such Services.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving PowerMap, securing the platform, preventing abuse, responding to users, analysing usage, or developing better product features, provided your rights and freedoms do not override those interests.
• Legal Obligation: Where processing is necessary for us to comply with applicable laws, regulations, court orders, regulatory requests, or legal processes.
• Vital Interests: Where processing is necessary to protect your vital interests or those of another person.
• Public Interest: Where processing is necessary for a task carried out in the public interest or where applicable law permits such processing.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect processing carried out before the withdrawal.

7. User-Generated Content and Public Information

PowerMap includes community-powered features. When you post a power update, submit a Feed report, share a Power Card, comment, react, or contribute information to public or community areas of the platform, some of that information may be visible to other users.

You should not post sensitive personal information, private addresses, confidential information, or information about other people without their permission.

We may review, moderate, edit, restrict, or remove user-generated content where we believe it violates our Terms, community rules, legal obligations, safety standards, or product integrity requirements.

8. Sharing and Disclosure of Personal Data

We do not sell your personal data.

We may share your personal data with the following categories of recipients where necessary:

• Service Providers: Companies and individuals who help us host, operate, secure, analyse, maintain, communicate, and improve PowerMap. This may include cloud hosting providers, analytics providers, email service providers, customer support tools, security vendors, database providers, and software infrastructure providers.
• Map, Location, and Infrastructure Providers: Service providers that help us deliver location-based functionality, maps, search, routing, or place discovery.
• Affiliates and Related Entities: Companies within the related business entities, where necessary for product operation, administration, support, or business management.
• Business and Listing Partners: Where relevant, we may share limited data with verified partners, venue operators, workspace providers, or other listed places to support Discover features, campaign reporting, or service improvement. We will limit such sharing to what is necessary and appropriate.
• Legal and Regulatory Authorities: Where required to comply with applicable law, regulation, legal process, court order, law enforcement request, or regulatory obligation.
• Professional Advisers: Lawyers, auditors, insurers, accountants, consultants, or other advisers where necessary for legitimate business, legal, audit, or compliance purposes.
• Business Transfers: In connection with a merger, acquisition, restructuring, investment, financing, sale of assets, or transfer of all or part of our business, subject to appropriate confidentiality and data protection safeguards.

9. International Data Transfers

Some of our service providers, systems, or infrastructure may be located outside Nigeria. Where we transfer personal data outside Nigeria, we will take reasonable steps to ensure that your personal data receives an adequate level of protection in line with applicable Nigerian data protection laws.

This may include using recognised transfer safeguards, contractual protections, data processing agreements, security controls, and other measures required by applicable law.

10. Data Security

We take the security of your personal data seriously and implement appropriate technical, organizational, and administrative measures to protect it against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Our security measures may include encryption, access controls, authentication safeguards, secure hosting, monitoring, logging, vulnerability management, internal policies, employee confidentiality obligations, data minimisation, backup procedures, and incident response processes.

However, no digital platform, website, or internet-based service can be guaranteed to be completely secure. You are responsible for keeping your account login details confidential and for notifying us immediately if you suspect unauthorised access to your account.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The retention period may depend on the type of data, the purpose for which it was collected, legal or regulatory requirements, dispute resolution needs, fraud prevention, security requirements, audit obligations, or operational needs.

Where personal data is no longer required, we will delete, anonymize, aggregate, or securely dispose of it.

12. Cookies and Similar Technologies

PowerMap may use cookies and similar technologies to operate the platform, remember user preferences, improve performance, understand user behaviour, support analytics, prevent misuse, and improve marketing effectiveness.

Some cookies are necessary for the platform to function. Others may be used for analytics, performance, or marketing purposes where permitted by law.

You can manage cookies through your browser settings or, where available, through our cookie consent tool. If you disable cookies, some features of PowerMap may not work properly.

13. Third-Party Links and Services

PowerMap may contain links to third-party websites, social media pages, partner platforms, map services, listed venues, payment platforms, transport platforms, or other external services.

We are not responsible for the privacy practices, content, security, or data processing activities of third-party websites or services. When you interact with third-party services, their own privacy policies and terms will apply.

14. Automated Processing and Analytics

PowerMap may use automated systems, analytics, models, or algorithms to estimate electricity availability, identify patterns, improve location coverage, detect anomalies, rank or organise information, recommend useful places, and improve the user experience.

These processes are designed to support product functionality and decision-making. They are not intended to produce legal effects or similarly significant effects on you without appropriate human involvement.

You may contact us if you have questions or objections relating to automated processing involving your personal data.

15. Your Data Protection Rights

Subject to applicable law, you have rights in relation to your personal data. These may include:

• The right to be informed about how your personal data is processed.
• The right to request access to personal data we hold about you.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request deletion of your personal data, subject to legal or legitimate retention requirements.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to object to direct marketing.
• The right to request portability of your personal data in a structured, commonly used, and machine-readable format, where applicable.
• The right not to be subject to solely automated decisions that produce legal or similarly significant effects, where applicable.
• The right to lodge a complaint with the Nigeria Data Protection Commission if you believe your rights have been violated.

16. Data Subject Access Requests

You may request access to the personal data we hold about you. This is known as a Data Subject Access Request.

When you make a request, we may need to verify your identity before responding. This is to protect your data and ensure that we do not disclose it to an unauthorised person.

We will respond within the timeframe required by applicable law. Where your request is complex or where we receive multiple requests from you, we may extend the response period as permitted by law and will inform you where this applies.

To make a request, please contact us at: powermaptech@gmail.com

17. Data Protection Impact Assessments

Where required by law or where a new processing activity may create a high risk to the rights and freedoms of individuals, we may carry out a Data Protection Impact Assessment.

This helps us identify, assess, and reduce privacy risks before launching or materially changing relevant features, systems, or processing activities.

18. Data Breach Notification

If we become aware of a personal data breach that is likely to result in risk or harm to affected individuals, we will take appropriate steps to investigate, contain, mitigate, and remediate the breach.

Where required by law, we will notify the Nigeria Data Protection Commission and affected data subjects within the applicable legal timeframe.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our product, technology, legal obligations, data practices, or business operations.

When we make material changes, we will update the “Last Updated” date and may provide additional notice through our website, application, email, or other appropriate communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

20. Contact Details

If you have any questions about this Privacy Policy, our privacy practices, or how to exercise your data protection rights, you may contact us using the details below:

• Product Name: PowerMap
• Website: https://powermap.tech/
• General Email: powermaptech@gmail.com